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Notice of Temporary Water Service Interruption, January 3, 2024

Scheduled Service Interruption, January 3, 2024
Posted on: January 2, 2024 - 9:57am
notice

Please be advised that on Wednesday, January 3, 2024, the Town of Hanover Department of Public Works (DPW) will be connecting the existing water main on King Hill Road and Wood Hollow Way to the newly installed water main on King Street.  This work is being conducted by our Contractor as part of the ongoing Water Distribution Improvement Project taking place on King Street.

Beginning around 8:00 AM on Wednesday, the water mains on King Hill Road and Wood Hollow Way will be temporarily taken out of service to allow for this work to safely be completed by crews. It is anticipated that this temporary service disruption will take several hours to complete.  We understand that this shutdown will have an impact on you, and we will work to restore water service as quickly as possible.

During and immediately following the service interruption, please review these recommendations:

  • If you are experiencing low or no water pressure, do not attempt to use your water during this period of time.
  • When the water is turned back on, turn your cold water on first, in the lowest faucet in your property, and let it run until it is clear.
  • Do not run your hot water or use your dishwasher until the water is clear.
  • Do not use your washing machine during or immediately after the shutdown -- your clothes may become stained. If they do, do not wash them again. Please contact the Public Works Administrative Office and we will provide you with a product that will most likely take the rust off your clothes.
  • We do not recommend it, but you may flush your toilet; however, when the water is turned on you will need to flush several times to clear the discolored water from the toilet tank.
  • If you use your hot water when the water is discolored, you may have to completely flush the hot water tank to clear out the discoloration and there is a possibility that you may damage the hot water heater.

If you have further questions or concerns about access to water, please call the Hanover DPW Administrative Offices at 781-826-3189.

Thank you for your patience during this important work.