COVID-19 Information Center

Coronavirus Information and Updates

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On February 1, 2020, the first Massachusetts case of 2019 novel coronavirus was confirmed. On February 11, 2020, the World Health Organization announced an official name for the disease that is causing the 2019 novel coronavirus outbreak, COVID-19. COVID-19 is an emerging, rapidly evolving situation. The Town continues to monitor the COVID-19 situation and is in daily communication with the Massachusetts Department of Public Health (MDPH). The Hanover Health Department monitors all communicable diseases and is ready to respond. All guidance is based on information from the MDPH and the Centers for Disease Control and Prevention.

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RX Vaccination

Email News, Announcements, Orders, and Updates

Megaphone Notifications

The Town of Hanover communicates with residents and the public through email messaging and various social media channels. Explore our social media and email subscription options:

Hotline Phone Hotlines

Hanover COVID-19 Hotline
Residents and community members are now able to call our new recorded COVID-19 Information Hotline at 781-924-1925, 24 hours a day, every day. This service provides information about COVID-19 testing and scheduling options, vaccination resources, and public clinic availability. Residents may also speak to a live representative (from 9:00 AM to 4:00 PM) with help scheduling available vaccination appointments. The hotline is updated frequently as new information is made available.

Hanover Volunteer Nurse Phone Line
For general COVID-19 information or assistance with navigating your health care system, especially for assistance in creating a telehealth account or for information on Town resources (food bank, transportation, insurance, etc.), please call 781-312-6167. This service is available Monday through Friday, from 9:00 am to 1:00 pm, and Saturdays, Sundays, and holidays from 9:00 am to 12:00 pm. This is not a doctor’s office and is not for emergencies. For any emergency please call 911.

Mass 2-1-1 Hotline
A Vaccine Scheduling Resource Line has been launched to help residents 75 and older more easily schedule an appointment if they do not have internet or are unable to use the website at The line will be open Monday through Friday from 8:30 AM to 5:00 PM. Individuals 75 and older without access to the internet or who are unable to schedule their appointment online can call toll-free 2-1-1 or 877-211-6277 for assistance.

    20 Reopening Massachusetts Business Resources

    Learn about the reopening of Massachusetts and the steps that must be taken. Go to our Business and Reopening Massachusetts to view local and state business resources.

    Group Volunteer Sign up and Requests

    As the Town of Hanover works through plans to respond to the COVID-19 pandemic, we are seeking volunteers, in both medical and non-medical positions, to assist the Town, Emergency Management, and the local Board of Health to provide any of the following services.

    Hands Prevention

    Coronaviruses are respiratory viruses and are generally spread through droplets from coughs and sneezes of an infected person to another person. Information about how this novel coronavirus spreads is still limited. Visit the following CDC references for additional information about prevention and what to do if you are sick:

    To help protect yourself against colds and any types of the flu, always remember to:

    • Wash your hands often with soap and warm water for at least 20 seconds
    • Use hand sanitizer and let dry to be effective
    • Cover your coughs and sneezes
    • Stay home if you are sick