911 Problem Resolved

LATEST UPDATE: As of 9pm 12/28/18 MEMA reports that testing of 911 services in Massachusetts has shown all services are back to normal operation.


12/28/18 - There continues to be a 911 call routing issue.  The issue is not specific to Hanover. Please continue to call 911. If your call goes unanswered please utilize the local number of 781-826-2335.  Your call will be answered by on duty emergency dispatch staff in Hanover.

We will update the community as information is received.

1st Update:
911 calls made in Hanover are being received at the Emergency Communications Center (ECC).  Residents are reminded to call 911 for all emergencies.

Original Message:
Hanover Residents: There is currently a nationwide issue affecting the routing of emergency calls dialed via 911. In the interim if you have an emergency in Hanover and cannot get through please dial 781-826-2335. Press “0” at the prompt.